Effective Date: May 30, 2026

Privacy Policy

Your privacy matters to Michigan House Partner. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, submit a form, request a cash offer, book a call, or communicate with us by phone, email, or text message.

Policy Details

Michigan House Partner
Renew Living LLC, DBA Michigan House Partner
1712 Redstock Ave
Portage, MI 49024
Phone: (269) 442-4727
Email: [email protected]
Website: www.michiganhousepartner.com

1. Information We Collect

Michigan House Partner may collect information users voluntarily provide through website forms, phone calls, emails, calendar bookings, text messages, or other communication methods.

Collected information may include your name, phone number, email address, property address, city, state, zip code, property condition, reason for contacting us, timeline for selling, repair details, title concerns, lien information, tax concerns, probate matters, foreclosure concerns, divorce-related property information, rental property issues, appointment booking details, communication preferences, SMS consent status, and other property-related information you choose to share.

We may also collect website activity data such as pages visited, forms submitted, device type, browser type, IP address, referral source, and UTM tracking information from ads, search engines, email campaigns, or other marketing sources.

2. How We Use Your Information

Michigan House Partner may use your information to respond to inquiries, review property details, contact you about your property, prepare or discuss a possible cash offer, schedule calls or appointments, send appointment reminders, send follow-up messages related to your inquiry, answer questions, provide customer support, improve our website, forms, and services, maintain internal records, track lead source and website performance, send SMS, email, or call follow-ups only where permitted and based on your consent, and comply with legal, carrier, A2P 10DLC, regulatory, and business requirements.

3. SMS/Text Message Communications

If you provide your phone number and choose to opt in to SMS/text messages, Michigan House Partner may send you text messages related to your property inquiry, appointment reminders, cash offer follow-ups, service updates, and other communications related to your request.

Messages sent under our customer care program include responses to property inquiries, cash offer follow-up messages, appointment confirmations and reminders, property review updates, and service-related notifications. Marketing messages are handled under a separate opt-in consent and are not part of this customer care messaging program.

Message and data rates may apply. Message frequency varies based on your interactions with our service to account for different customer interaction levels. Consent to receive SMS messages is not a condition of purchase, sale, or receiving an offer.

You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP or by contacting us directly at [email protected] or (269) 442-4727.

4. SMS Consent And Mobile Information Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By opting into our SMS services, you represent that you are at least 18 years of age.

5. How We Share Information

Michigan House Partner does not sell personal information. Limited information may be shared only when necessary to operate the business, respond to the user’s request, or complete services.

Trusted service providers may include website hosting providers, CRM providers, email and SMS communication providers, calendar scheduling tools, customer support providers, analytics providers, title companies, real estate professionals, transaction support providers, and legal, accounting, or compliance professionals when needed.

These parties are only permitted to use information as needed to provide services to Michigan House Partner or support your request.

Information may also be disclosed if required by law, legal process, court order, government request, carrier compliance review, fraud prevention, or to protect rights, safety, or property.

6. Cookies And Tracking Technologies

The website may use cookies, pixels, analytics tools, and similar tracking technologies. These tools may collect pages visited, time on page, device type, browser type, referral source, general location based on IP address, and ad campaign or UTM source.

You can adjust browser settings to refuse cookies, but some parts of the website may not function properly.

7. Third-Party Tools And Links

The website may use or link to third-party tools such as GoHighLevel, calendar booking software, analytics tools, maps, email providers, SMS providers, CRM platforms, payment processors if applicable, and other service platforms.

Michigan House Partner is not responsible for the privacy practices of third-party websites or platforms. We encourage you to review their privacy policies when using their services.

8. Data Security

Michigan House Partner takes reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

No website, CRM, email system, SMS platform, or internet transmission is completely secure. We cannot guarantee absolute security of information submitted online.

9. Data Retention

Michigan House Partner may retain information as long as necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, improve services, and meet carrier or A2P compliance requirements.

If you would like to request deletion or correction of your information, contact us using the details below.

10. Your Choices

You may choose not to submit a form, choose not to opt in to SMS/text messages, opt out of SMS by replying STOP, request help by replying HELP, unsubscribe from marketing emails if an unsubscribe link is provided, contact Michigan House Partner to update, correct, or request deletion of information, and contact Michigan House Partner with privacy questions.

To make a privacy-related request, contact [email protected] or call (269) 442-4727.

11. Children’s Privacy

Our website and services are intended for adults and property owners or authorized representatives. We do not knowingly collect information from children under 18. If we learn that we collected information from a child under 18, we will take steps to delete it.

12. Do Not Track

Some browsers offer “Do Not Track” signals. Our website may not respond to all Do Not Track signals. You can control cookies and tracking settings through your browser or device settings.

13. Changes To This Privacy Policy

Michigan House Partner may update this Privacy Policy from time to time. When we update this Privacy Policy, we will revise the effective date at the top of the page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

14. Contact Us

Michigan House Partner
Renew Living LLC, DBA Michigan House Partner
1712 Redstock Ave
Portage, MI 49024
Phone: (269) 442-4727
Email: [email protected]

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We All Win, Or Nobody Wins.

126 E Kilgore Road

Ste 400

Portage, MI 49002
(269) 442-4727
[email protected]

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SMS consent is optional. If you opt in, you may receive text messages from Michigan House Partner about your property inquiry, appointment reminders, and cash offer follow-ups. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out and HELP for help.